Your Privacy Matters: We are committed to protecting your personal and health information. This policy explains how we collect, use, and safeguard your data.
Private Blood Tests London operates from 20 Old Brompton Road, South Kensington, London SW7 3DL. We are a CQC-registered private healthcare provider offering diagnostic blood testing services. For any privacy-related queries, contact us at info@privatebloodtestslondon.uk or call 020 3026 5921.
We collect personal information (full name, date of birth, gender, contact details, payment information), health information (blood test results, medical history relevant to requested tests), and technical information (IP address, browser type, device information, website usage data via cookies).
We use your information to process your booking, perform blood tests, and deliver results; to send appointment confirmations and results notifications; to meet our regulatory obligations as a CQC-registered healthcare provider; to maintain service standards; and to process payments securely.
We process your data under the following legal bases: Contract (processing necessary to fulfil our service agreement with you), Legitimate Interest (to operate and improve our healthcare services), Legal Obligation (to comply with healthcare regulations and CQC requirements), and Consent (where you have explicitly provided consent).
We do not sell your personal data. We share data only with our laboratory partner (TDL – The Doctors Laboratory) for test analysis, payment processors for secure payment handling, and regulatory bodies where legally required. We will never share your results with your GP, employer, or insurance company without your explicit written consent.
We retain your health records for a minimum of 8 years in accordance with NHS and CQC guidelines for healthcare providers. You may request deletion of non-health data at any time, subject to our legal obligations.
Under UK GDPR, you have the right to access your personal data, correct inaccurate data, request deletion (subject to legal obligations), restrict processing, data portability, and to object to processing. To exercise these rights, contact us at info@privatebloodtestslondon.uk.
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can manage cookie preferences through your browser settings.
We implement appropriate technical and organisational measures to protect your personal data, including encrypted data transmission, secure patient portal access, and restricted staff access to health records.
For privacy-related queries, contact our Data Controller at: info@privatebloodtestslondon.uk or 020 3026 5921. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.